FREE SHIPPING on orders of $100+  |  FREE RETURNS

FREE SHIPPING on orders of $100+  |  FREE RETURNS



banniere fête service client temps de fête


Need help finding a gift? Consult our Gift Guide or contact one of our in-store style consultants. You can also call your local store and make an appointment. Click here to find contact info for your local Tristan store.

Need help placing an order online? Contact Sarah Service by phone at 1-888-242-9242 Monday to Friday from 9am to 5pm EST or by email.


Take advantage of free shipping on all orders of $100 or more. Changed your mind? Simply return your items in store or by mail.

We have extended our return period during the holiday season, you can now return or exchange gifts until January 11, 2021.


Avoid delivery delays, select our free "ship to store" delivery option and your package will be shipped to your favorite Tristan store in 2 business days. (*up to 5 business days for our Calgary location)


The perfect gift for all of your loved ones! Gift cards can be used in store and online, and are applicable on all TRISTAN merchandise.


We want to ensure that your visit to our store is safe and stress-free, so we have put in place health and safety measures for your protection and that of our in-store staff:

wach your hands
wach your hands
wach your hands
  • • Masks or face coverings must be worn in store.
  • • Hand Sanitizer stations at the entrance of the store.
  • • All surfaces of the store will be sanitized throughout the day.
  • • We will ensure social distancing by limiting the number of customers in the store and we will add stickers on the floor as a reminder to keep a safe distance.
  • • An average of one out of every two fitting rooms will be used to maintain distance during the fitting.
  • • The staff at the checkout will be equipped with visors.
  • • All contactless payment methods will be preferred.

Thank you for your collaboration and understanding.

We look forward to seeing you in store!

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